Business Phone Number Life Cycle
Small businesses have a phone number life cycle that follows a well worn path. Businesses that plan telephone services in advance will avoid common pitfalls. As a result, businesses can easily maintain the same phone number from inception to IPO.
Cell Phone Stage
The small business budget is typically slim. Operators that are on the go will likely use a cell phone for running the business. A cell phone is the most cost effective phone system for a mobile user.
Often the phone number life cycle starts on the owner’s personal device. This saves costs when one is “putting their toe in the water”, but consequently does create some usage friction. To stay professional, the phone’s voice mail greeting must be for business rather than personal. The business operator must answer the phone with the business greeting whenever there is an unfamiliar caller ID.
The business owner would be encouraged to use a separate smartphone for the business. This nicely separates the personal calls and paves the way for a smooth transition to a larger phone system. However there is the expense of procuring a second cell phone and the cost of a second cellular plan.
As a business grows, the single cell phone solution soon becomes unworkable. Difficulties arise when there is more than one person that has to use the business phone. As a result, the business must adopt a multi-user phone system. This involves porting the cell phone number to a PBX business solution provider. The cell provider assigns a new number to the owner’s personal cell phone.
While in other scenarios the business withers, rather than develops. Consequently this may case the owner to wind it down. If the cell phone was originally the owner’s personal device, stopping the business calls typically involves getting a new phone number.
UberSmartPhone – The Small Business Solution
The UberSmartPhone telephone service addresses the telephone needs of small businesses and start-ups. For organizations of 10 or less people, where mobility is a key requirement, UberSmartPhone is the most cost effective solution.
With UberSmartPhone one business number can be connected to up-to 10 agent smart phones. No need for a PBX, extension, or IVR. When a customer calls, all 10 phones ring. If all 10 answer, then a conference bridge is used to put everybody together. Likewise text and picture messages are copied to all agents.
UberSmartPhone costs $5/month (introductory pricing) and ~2cents/min toll free talk time. The service is month to month – no contract. Plenty of local numbers to choose from – any city Canada/USA. Or transfer an existing number to the UberSmartPhone service. Furthermore there is no new hardware to procure.
Growth past UberSmartPhone
When a business expands past what UberSmartPhone can provide for, the owner transfers the number to a larger provider. This is easily done as UberSmartPhone is a month to month service. Following this path the entrepreneur can keep the same phone number through the beginning stages and expand to even the largest of phone systems as needed.