UberSmartPhone (USP) - FAQ

Free First Month

Free First Month! Try USP before you buy! The first month of service for all new accounts is on us.This gives the user the option to try before buying. However, a Twilio account and phone number is required to use UberSmartPhone (USP). And as it just happens to be, Twilio will provide a demo phone…

UberSmartPhone (USP) - FAQ

Get Started With Twilio

Get Started With Twilio and Purchase Phone Numbers Get started with Twilio by opening an account and purchasing your new phone number(s). Twilio is a bridge between the Internet and the PSTN (Public Switched Telephone Network) and sells phone numbers in most local cities in the USA and Canada (typically $1/month). The Twilio experience is…

UberSmartPhone (USP) - FAQ

Sharing

Phone Number Sharing Sharing is a key feature and must have for small organizations and businesses. Numbers are shared and setup for each agent by sending a PIN. In return, the agent receives an SMS reply. Each reply has a URL link to the USP dialer for that particular business phone number. Open this link…

UberSmartPhone (USP) - FAQ

Twilio AMD

Twilio AMD When forwarding calls to agents the system can make use of the Twilio AMD (Answering Machine Detection) function. AMD is ideal for agents that are on a Blue-tooth headset. The user can just say “hello” instead of having to “press the 1 key” to accept the call. How AMD Works When Twilio AMD…

UberSmartPhone (USP) - FAQ

Console

UberSmartPhone (USP) Console The Console is the central control panel for a given USP account. Furthermore the console consists of these TABS: Numbers Settings Twilio Account. First Login Most noteworthy is that on first login, the Console only displays the Twilio tab. UberSmartPhone (USP) requires valid Twilio credentials and therefore cannot operate without them. Please…